Privacy Policy

Effective Date: July 1, 2025 Aventis Catering LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website [aventiscatering.com], request services, or otherwise interact with us.
  • Information We Collect
  • We may collect the following types of information: Personal Information: Name, email, phone number (e.g., submitted via web forms) Order Information: Delivery preferences, order items, and related flight details (shared anonymously with restaurants) Device/Usage Data: Cookies and browsing behavior, including through future use of services like Google Analytics We do not collect payment card information directly; payments are processed through third-party providers like QuickBooks.
  • How We Use Your Information
  • Your data may be used to: Provide quotes and fulfill catering orders Coordinate with partner restaurants (using only anonymized order details) Send account-related notifications (e.g., order confirmations, delivery updates) Improve our website or services Maintain records for audit or repeat order support
  • Cookies and Analytics
  • Our site uses cookies and may use analytics tools (e.g., Google Analytics, Facebook Pixel) to evaluate traffic and performance. You may disable cookies in your browser or opt out of future tracking or marketing.
  • Data Sharing
  • We do not share your personal information (name, email, phone, etc.) with third parties for marketing or promotional purposes. Order data shared with vendors is anonymized and does not include identifiable customer information. Mobile opt-in and consent information is never shared with anyone for any purpose. Any mention of data sharing elsewhere in this policy specifically excludes mobile opt-in data.
  • Messaging Terms and Conditions
  • By providing your phone number and agreeing to receive texts, you consent to receive text messages from Aventis Catering LLC from 1 (866) 245-4000 regarding order updates or account notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe or HELP for assistance. For questions, contact us at info@aventiscatering.com or 1 (866) 245-4000. We never share mobile opt-in information with any third parties.
  • Data Retention and Deletion
  • We retain customer information for recordkeeping, future orders, and audits. You may request that your personal data be deleted or corrected by contacting us at info@aventiscatering.com.
  • Children’s Privacy
  • Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
  • Security
  • We use reasonable safeguards to protect your data but cannot guarantee absolute security. We do not currently have formal breach notification procedures in place, though we will notify affected users in the event of a serious breach.
  • Your Rights and Choices
  • You may: Request a copy, correction, or deletion of your data Opt out of marketing or analytics tracking Revoke consent for text messaging Please contact us to exercise any of these rights.
  • Changes to this Policy
  • We may update this policy from time to time. Changes will be posted on this page with the updated “Effective Date.”